Frequently Asked Questions

We use 100% organic cotton, breathable muslin, and premium linen blends. All fabrics are OEKO-TEX certified, free from harmful chemicals, and gentle on sensitive skin.

Check our detailed size guide with measurements for ages 0–8 years. We recommend measuring your child and comparing against our chart. When in doubt, size up — kids grow fast!

Machine wash cold on a gentle cycle with like colours. Avoid bleach. Tumble dry low or hang dry. Iron on low heat if needed. Our garments are pre-shrunk, but gentle care extends their life.

Standard shipping within India takes 4–7 business days. Express shipping (metro cities) delivers in 2–3 business days. You'll receive a tracking link once your order ships.

We accept returns and size exchanges within 7 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. Sale items are final sale.

Yes! We ship to the US, UK, UAE, Singapore, and Australia. International orders typically arrive in 10–15 business days. Customs duties, if any, are the buyer's responsibility.

Yes, COD is available across India with no extra COD fee on any order. Orders under ₹799 have ₹79 flat shipping; orders ₹799 and above ship free. Every prepaid order also gets an automatic 5% discount at checkout.

Absolutely! We love working on custom pieces for birthdays, weddings, and events. For bulk or custom orders, reach out via our contact page with your requirements.

We work with select boutiques and retailers. For wholesale inquiries, please contact us with your store details and we'll share our wholesale catalogue and pricing.

Visit our Track Order page and enter your order ID (JLS-XXXXXX) and email address. You can also use the tracking link sent to your email when your order ships.

No — you can check out as a guest. However, creating an account lets you track orders, save addresses, and access exclusive member-only drops and early access sales.